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SurveySensum SurveySensum is an AI-enabled customer experience management platform that enables businesses of all sizes and industries to gather customer feedback, analyze it, and take prioritized action to improve customer satisfaction and loyalty. and identify the sentiments to make intelligent decisions on time. And not just that.
Best Features SurveySensum seamlessly integrates with various tools like HubSpot, Salesforce, Slack, Outlook, etc., The platform helps businesses act on customer feedback promptly, closing the feedback loop for improved customer satisfaction. Not just that, there are many more benefits that this tool offers and you can leverage.
It offers you a text and sentimentanalysis tool that helps you identify the customer sentiments and the top complaints so that you can resolve their issues to enhance the customer experience. AI SentimentAnalysis. and identify the sentiments to make intelligent decisions on time. . And not just that.
Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts businessgrowth. With this businesses can tap into these insights and make informed decisions that benefit the organization.
SurveySensum – Platform Overview SurveySensum is an AI-enabled customer experience management software that provides end-to-end CX solutions that help you take prioritized actions impacting your bottom line and driving businessgrowth. How is SurveySensum different from Qualtrics and Medallia? However, this comes at an additional cost.
Qualtrics For enterprise-level organizations looking to launch complex surveys and advanced analysis Listen and respond to the customers directly using the Listening Engine Can collect customer data from various sources Automatically sends recommended actions to the right teams Contact for detailed pricing 4.4
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