ClearAction

OCTOBER 1, 2018

This conclusion is reinforced by Temkin Groups’ annual Voice of the Customer (VoC) Maturity study. Year after year in this study, the vast majority of companies are still in the Collector and Analyzer stages of VoC maturity. Flowing CXM starts with VoC as the shaper of corporate strategy and culture.

CXM 63

CXM VOC Customer Experience Artificial Intelligence 63

SurveySensum

DECEMBER 24, 2024

Thats why you can seamlessly integrate any kind of platform that you use every day such as Outlook, Salesforce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Voice of the Customer Tools Listen to your customers from various touchpoints, analyze feedback, and decide quickly on the options for improvement to drive business growth.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

SurveySensum

APRIL 5, 2022

You can use this VoC tool to evaluate the ease of use and customer satisfaction at multiple touchpoints. That’s why you can seamlessly integrate any kind of platform that you use every day such as Outlook, SalesForce, Hubspot, Zendesk, Zapier, etc with SurveySensum. to create successful VOC programs. . Integrations.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SurveySensum

NOVEMBER 25, 2024

And enable you to take relevant actions that drive business growth. In the game of customer experience management, only listening to VOC is not enough, you also need to take action. SurveySensum is not just your typical CX tool – it’s a full-fledged CX service. Then explore the top 7 GetFeedback competitors and alternatives.

Text Analytics 52

Text Analytics NPS Sentiment Analysis Customer Feedback 52