ECXO

OCTOBER 23, 2024

Sentiment analysis algorithms can process vast amounts of customer feedback from multiple sources, such as social media platforms, online reviews, and surveys. This helps organizations identify trends, sentiments, and areas for improvement. This helps organizations identify trends, sentiments, and areas for improvement.

AI 207

AI Customer Service Sentiment Analysis Predictive Analytics 207

SurveySensum

JANUARY 16, 2025

While Qualtrics is noted for its predictive analytics and advanced surveys, SurveyMonkey is known for its user-friendly drag-and-drop user interface and automated NPS calculation. Basic users cannot use these features as part of the analytics. Also, the feature can be complex and overwhelming for new users.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

Lumoa

JANUARY 11, 2022

Here are some of the top reasons why NSP you should invest in NPS software: Minimizes Customer Churn Rate Business growth can be understood by measuring the inflow and outflow of the customers in the business. Sentiment analysis Yearly, weekly and monthly tracking of trends Read more: Surveysparrow 5.

NPS 97

NPS Net Promoter Score Sentiment Analysis Text Analytics 97

SurveySensum

MARCH 19, 2025

Qualtrics, Microsoft Forms, and SurveySensum The Introduction Qualtrics is known for its predictive analytics and advanced surveys, while Microsoft Forms for its user-friendliness and simplicity. Let’s dive in and find out which platform Qualtrics or Microsoft Forms is the right choice for you.

Text Analytics 52

Text Analytics Social Media Actionable Insights AI 52

Retently

AUGUST 5, 2024

If you’re looking to boost your customer satisfaction and drive business growth, you’ve come to the right place. Your journey to improved customer satisfaction and business growth starts here! Key Takeaways If you’re a small or medium business, look for an affordable, easy-to-use tool that can grow with you.

NPS 100

NPS B2B Net Promoter Score Actionable Insights 100

SurveySensum

JANUARY 16, 2025

While Qualtrics is noted for its predictive analytics and advanced surveys, SurveyMonkey is known for its user-friendly drag-and-drop user interface and automated NPS calculation. Basic users cannot use these features as part of the analytics. Also, the feature can be complex and overwhelming for new users.

Sentiment Analysis 52

Sentiment Analysis NPS AI Text Analytics 52

SugarCRM

SEPTEMBER 26, 2023

It takes a lot of processing, which is more effective in the presence of artificial intelligence and predictive analytics. Such data can be used by marketing, sales, and support teams to automatically execute tasks that can accelerate revenue growth and customer satisfaction.

CRM 26

CRM Sentiment Analysis AI Invoicing 26