Business Growth Sports Technology 
Intercom, Inc.
MARCH 23, 2022
And yes, we’re sporting a refreshed look as well! First-party data about your customers – which your business can legitimately collect, own, and use without privacy concerns – will be critical for businesses to deliver personalized experiences. Learn more about the Engagement OS. We heard from our incredible customers.
Intercom, Inc.
AUGUST 27, 2020
In this episode of Scale, Carl walks us through how the subscription model is transforming legacy businesses, how companies can fight churn with data, and what Goldilocks can teach us all about growth. This is Scale , Intercom’s podcast series on driving business growth through customer relationships.
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Totango
JANUARY 10, 2024
For Waystar, a technology platform that simplifies payments across the revenue cycle for healthcare organizations, this consultative approach unlocked cross-functional alignment, customer satisfaction, and exponential business growth. So, how did they do it?
Experience Investigators
APRIL 23, 2024
By following these steps and focusing on the right metrics, we can demonstrate the tangible value of investing in customer experience to our leadership, ensuring continued investment and focus on initiatives that drive real business growth and customer happiness. So, take these insights and put them into action.
Retently
APRIL 5, 2024
Retailers leverage AI technology, such as chatbots and predictive analytics, to enhance customer experiences by providing immediate assistance and personalization. However, with technological advancements, now most companies operate in both spaces: in-store and online.
Intercom, Inc.
MARCH 11, 2021
This is Scale , Intercom’s podcast series on driving business growth through customer relationships. And I got into that at an opportunity doing some volunteer work, where I was project managing a large sports festival. You need other technologies. Farhan: I wouldn’t necessarily say technologies.
Gainsight
APRIL 18, 2022
Your reward will be the privilege of generating results that serve the company’s customer teams, go-to-market motion, and overall business growth. Creating an effective customer health dashboard is a team sport and the season is perpetual. Be prepared to iterate on improvements quarterly as your company and customers change.
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