Retently

NOVEMBER 6, 2018

One of the biggest strengths of Net Promoter Score ® is its simplicity. Close the loop with your respondents. Calculate your Net Promoter Score using the collected data. In total, even the bare minimum for in-house Net Promoter Score is an eight-step process.

Net Promoter Score 72

Net Promoter Score NPS Close the Loop Text Analytics 72

SurveySensum

SEPTEMBER 24, 2024

Zendesk Zendesk is a cloud-based customer service and engagement platform that helps businesses manage customer relationships, track interactions, and improve overall customer experience. The platform provides a wide range of tools that help businesses streamline their customer service processes.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Touchpoint Non-Profits 52

SurveySensum

SEPTEMBER 19, 2024

Pros Competitive Intelligence Sentiment Analysis Social media monitoring and management Cons The website can get slow at times AI capabilities are not robust enough Pricing : Contact Reputation for detailed pricing. It helps customer success teams track customer health, manage interactions, and ensure a positive experience for customers.

Customer Feedback 52

Customer Feedback Text Analytics Sentiment Analysis Social Media 52