SurveySensum

DECEMBER 2, 2024

Text Analytics Falls Short: While the platform provides useful tools for processing open-ended feedback, its capabilities in advanced natural language processing and sentiment analysis fall short compared to top competitors. You may find it difficult to customize the surveys or feedback tools how you want them.

Sentiment Analysis 52

Sentiment Analysis Start-ups AI Customer Feedback 52

SurveySensum

DECEMBER 30, 2024

It helps businesses manage multi-contact, hierarchical customer structures. Qualtrics Large enterprises Predictive analysis Benchmarking Advanced reporting capabilities AI-enabled analytics Contact Qualtrics for pricing details 4.4 Why Look for CustomerGauge Alternatives? Top 10 CustomerGauge Alternatives in 2025 1.

Sentiment Analysis 52

Sentiment Analysis Machine Learning NPS B2B 52

Hodusoft

NOVEMBER 27, 2024

Robust Relationship with Customers Would it be surprising to know that business organizations manage to forge robust relationships with loyal customers? When businesses manage to win their customers’ loyalty, they form a strong bond with them. You shouldn’t.

Customer Loyalty 52

Customer Loyalty Contact Center E-commerce Omnichannel 52

Retently

AUGUST 5, 2024

Consolidation SMBs often opt for consolidated tools because they lack the resources to manage a separate tool for every function. Integrating NPS into their CRM or incorporating CSAT into their helpdesk system helps them streamline operations and save costs. User Reviews : Users rave about Retently’s simplicity and effectiveness.

NPS 100

NPS B2B Net Promoter Score Actionable Insights 100

SurveySensum

SEPTEMBER 30, 2024

Along with basic necessities like customized survey templates, a wide range of question types, white labeling, etc, the tool also provides a wide range of advanced features like AI-enabled text and sentiment analysis, a real-time ticketing system (for closed loop), a historical trend analysis, etc. Pricing Starts at Rs.

Customer Feedback 52

Customer Feedback Social Media Touchpoint Sentiment Analysis 52

SurveySensum

SEPTEMBER 19, 2024

For advanced professionals, the tool is equipped with AI-enabled and advanced capabilities like text and sentiment analysis, cross-tab analysis, survey logic , and role-based analytical dashboards. Looking for SurveyMonkey Alternatives.

Customer Feedback 52

Customer Feedback Text Analytics Sentiment Analysis Social Media 52