Business Management Customer Relationship Innovation 
Shep Hyken
OCTOBER 22, 2021
Find ways to surprise customers with moments of delight. Celebrate long-time customer relationships by setting up anniversary celebrations at your business that celebrates the relationship (and perhaps offer some perks). Could you send flowers on their birthday or have a special dedicated phone line for them?
CX Accelerator
JANUARY 11, 2021
Tony understood that if you treated your people right and provided them with tools and education, memorable customer experiences would result. Be kind, treat your teams well, innovate, and work hard. They revered the customer relationship and upended everything else. Employee experience (EX) is customer experience!".
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CX Accelerator
JANUARY 11, 2021
Tony understood that if you treated your people right and provided them with tools and education, memorable customer experiences would result. Be kind, treat your teams well, innovate, and work hard. They revered the customer relationship and upended everything else. Employee experience (EX) is customer experience!".
SugarCRM
JUNE 3, 2024
Each position we’ve created represents an opportunity for growth, innovation, and the chance to make a difference. Building SugarCRM here in California has not only been about business success but also about fostering community and continuing a legacy of innovation and perseverance.
Hodusoft
NOVEMBER 27, 2024
Word of Mouth Marketing To understand the power of customer loyalty, every business needs to keep the words of Chip R Bell, a noted American author and consultant in customer loyalty and service innovation, in mind. Customer loyalty indeed results in robust relationships with customers.
SugarCRM
MAY 25, 2023
When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.
Fonolo
MAY 17, 2017
Handpicked related content for you: Top Customer Service Blogs to Read in 2020. A Workforce Management (WFM) solution. Workforce management software is an umbrella term for any software that helps a business manage its employees. Customer Relationship Management (CRM) software.
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