SurveySensum

DECEMBER 30, 2024

If youre looking for advanced features, greater scalability, or a platform that aligns better with your unique customer needs and long-term CX goals, there are alternatives to CustomerGauge that may better suit your specific customer needs and long-term CX goals. Their CX experts have your back, guiding you from start to finish.

Sentiment Analysis 52

Sentiment Analysis Machine Learning NPS B2B 52

Hodusoft

NOVEMBER 27, 2024

It is a must-have for any type and size of business. In the words of Shep Hyken, world-renowned customer service and CX expert, researcher, award-winning keynote speaker, and a New York Times and Wall Street Journal bestselling author, “There is a big difference between a satisfied customer and a loyal customer.

Customer Loyalty 52

Customer Loyalty Contact Center E-commerce Omnichannel 52

Lumoa

MARCH 12, 2023

Ask most business leaders and they’ll tell you customer experience (CX) is essential. Everyone and their mother knows that keeping your customers happy and investing in the relationship they have with your business will help you grow. But customer feedback and insights are often the least accessible information in a business.

Customer Experience 78

Customer Experience Customer Journey Map Sentiment Analysis NPS 78

SurveySensum

SEPTEMBER 19, 2024

Affordability : Zykrr is not a cost-effective customer feedback tool, meaning it is not an ideal choice for small to medium-sized businesses. CX Consultation : New to the world of CX and need assistance? SurveySensum SurveySensum is an AI-enabled customer experience management platform and a great alternative to Zykrr.

Customer Feedback 52

Customer Feedback Text Analytics Sentiment Analysis Social Media 52

SurveySensum

SEPTEMBER 24, 2024

CX Consultation : If you are new to customer experience management and need a bit of guidance to get started, then Numr is not an ideal tool for you as the tool doesn’t provide CX consultation for top CX experts. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. .

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Touchpoint Non-Profits 52

Retently

AUGUST 5, 2024

The platform’s robust reporting features provide detailed analytics and sentiment analysis, offering actionable insights for strategic decisions. Automation workflows streamline feedback processes, saving time and resources, which is key for businesses managing larger customer bases.

NPS 100

NPS B2B Net Promoter Score Actionable Insights 100

SurveySensum

SEPTEMBER 30, 2024

LitmusWorld is a CX tool that offers basic DIY capabilities for managing surveys and touchpoints. Let’s dive into the depth of each tool and analyze their key features, and other offerings to better manage your customer expectations. It’s time to create lucrative and many survey designs without the concern of hidden costs.

Customer Feedback 52

Customer Feedback Social Media Touchpoint Sentiment Analysis 52