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The Ethics & Intelligence Behind Staircase AI

Gainsight

Customer Success Platforms (CSPs) can be a game-changeror a total headache. For larger businesses managing hundreds of accounts, theyre indispensable. Staircase AI eliminates the long onboarding cycles and heavy manual data entry that plague many customer intelligence tools.

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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience. This sort of data-driven approach to business relationships is still relatively new, though.