Hodusoft

JANUARY 30, 2025

Omnichannel Contact Centers Solutions: What You Need to Know Do you know, businesses that implement omnichannel strategies retain 89% of their customers, compared to just 33% for those that dont? In this blog, you can explore everything related to omnichannel contact center software starting from what it is?

Contact Center 52

Contact Center Omnichannel Social Media Retail 52

Hodusoft

NOVEMBER 27, 2024

Robust Relationship with Customers Would it be surprising to know that business organizations manage to forge robust relationships with loyal customers? When businesses manage to win their customers’ loyalty, they form a strong bond with them. You shouldn’t. Customer loyalty cannot be bought.

Customer Loyalty 52

Customer Loyalty Contact Center E-commerce Omnichannel 52

SurveySensum

DECEMBER 30, 2024

It helps businesses manage multi-contact, hierarchical customer structures. Manage feedback from various sources in one centralized platform. ChurnZero As one of the leading CustomerGauge alternatives, ChurnZero redefines how subscription businesses manage and elevate customer success.

Sentiment Analysis 52

Sentiment Analysis Machine Learning NPS B2B 52