How to Improve Healthcare CX: Lessons from a CXO and Hospitality Veteran
Customer Bliss
JUNE 20, 2018
What happens when one moves from hospitality to healthcare? With a background in hospitality, working in casinos, I chat with Shawn about his transition from hospitality to healthcare. He landed his post-hospitality role as the senior manager of guest relations at Christiana Care Health System.
Let's personalize your content