Retently
AUGUST 5, 2024
Welcome to The Ultimate Guide to the Best B2B NPS Software of 2024 ! If you’re looking to boost your customer satisfaction and drive business growth, you’ve come to the right place. Let’s dive in and understand why NPS (Net Promoter Score) is such a big deal and how the right software can make all the difference.
SurveySensum
DECEMBER 30, 2024
CustomerGauge is well known for its advanced capability in customer loyalty measurement via NPS; however, it doesnt have the perfect solution for every business. While it shines in NPS insights, CustomerGauge falls short in a few key areas. It helps businesses manage multi-contact, hierarchical customer structures.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retently
NOVEMBER 6, 2018
Instead of asking customers endless questions, NPS® surveys are direct and straightforward, addressing just one single question and giving users the option of providing their own qualitative feedback. This simplicity is part of what makes NPS so effective. Creating Your Own NPS Solution. Creating a DIY NPS Solution.
Bill Quiseng
NOVEMBER 1, 2023
Business management expert and author @Tom Peters said, “Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Customer loyalty is how your customers feel about what you did again and again. Customers pay for their experience, not your product or service.
Hodusoft
NOVEMBER 27, 2024
Robust Relationship with Customers Would it be surprising to know that business organizations manage to forge robust relationships with loyal customers? When businesses manage to win their customers’ loyalty, they form a strong bond with them. You shouldn’t.
ProProfs
AUGUST 10, 2017
It goes without saying that a business owner who respects oneself and clients is supposed to have a support center to provide customers with the highest level of assistance and avail oneself of this incredible information source for a proper business management at the same time. NPS is a Customer Satisfaction Survey Standard.
Lumoa
MARCH 12, 2023
A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. These tools typically include features such as customer data management, analytics and reporting, automation, and personalization. That’s exactly what Lumoa is for.
Expert insights. Personalized for you.
105 
Let's personalize your content