CRM, Social Media, Marketing and More — Everything You Need to Know About Customer Engagement Software
Comm100
FEBRUARY 5, 2018
Social Media Software. Multichannel and Omnichannel Software. From customer relationship management (CRM) software to knowledge base and social media tools — it almost seems harder to find a software solution that isn’t considered a customer engagement tool than one that is. CRM Software. Live Chat Software. PR Software.
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