Hodusoft

NOVEMBER 27, 2024

Building Customer Loyalty: Insights and Best Practices for Transforming Your Business For every business, customer loyalty matters a lot. That’s because it’s just not viable for a business to start a venture, sell only one product once to every customer, and stay afloat for long. But wait, there is more to it!

Customer Loyalty 52

Customer Loyalty Contact Center E-commerce Omnichannel 52

SurveySensum

MAY 14, 2024

The Pulse of Predictive Analytics Predictive analytics forms the heart of proactive database management. Incorporating predictive analytics means your database isn’t solely operational—it’s strategic. 7 Must-Have Features for Next-Level Database Monitoring 1.

Predictive Analytics 52

Predictive Analytics Data Entry Invoicing Engineering 52

Retently

AUGUST 5, 2024

This guide provides a comprehensive review of the top B2B NPS software across different business categories: SMB Mid-market Enterprise Whether you’re a small business just getting off the ground, a mid-sized company looking to scale, or a large enterprise managing complex operations, we’ve got you covered.

NPS 101

NPS B2B Net Promoter Score Actionable Insights 101

Hodusoft

JUNE 7, 2024

Call Center Management: Challenges, Strategies, Tips, and Best Practices In today’s time, setting up a call or contact center is extremely easy. Let’s get started! An understanding of call center management How does a call center work? Omnichannel Experience Contemporary contact centers provide omnichannel experience.

Contact Center 52

Contact Center Net Promoter Score Social Media Omnichannel 52

SugarCRM

APRIL 30, 2024

Recently, generative AI has revolutionized how businesses manage customer relationships with customers. What we'll Cover: From Data Management to AI-Powered Interactions In the past, CRM solutions have focused on managing customer data, tracking sales interactions, and automating marketing efforts.

CRM 26

CRM AI Customer Experience Artificial Intelligence 26

SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. In order to keep up with increasing customer demands, marketing and sales are turning to intelligent CRM platforms.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Artificial Intelligence 26