CallCare

MAY 14, 2024

In modern business operations, outsourcing business services refers to the strategic practice of delegating specific business functions or processes to external service providers. Services that are highly repetitive, resource-intensive, or require specialised expertise are prime candidates for outsourcing.

Business Services 52

Business Services Legal Compliance Innovation 52

SugarCRM

OCTOBER 10, 2023

CRM software development has revolutionized business operations by providing a centralized platform to manage customer interactions, streamline sales processes, and improve overall customer satisfaction.

Business Operations 26

Business Operations CRM Social Media Sales 26

Intercom, Inc.

MARCH 26, 2020

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service.

Non-Profits 192

Non-Profits Hospitality Hospitality Engineering 192

Hodusoft

JUNE 30, 2022

ITEXPO is one of the largest business technology events. This annual event brought together businesses, service providers, IT professionals, emerging startups, SMEs, and other prominent players in the communication technology industry under one roof. Boosting ROI through reliable UC solution.

Contact Center 52

Contact Center Technology Technology Gaming 52

CallCare

MARCH 31, 2023

Put simply, incident management refers to how a business reacts in the event of a crisis or emergency. An ‘incident’ in this context is any unplanned event that has the potential to disrupt any business service or workflow. This could impact either customers, employees or both.

Compliance 52

Compliance Business Operations Customer Service Business Services 52

SugarCRM

SEPTEMBER 5, 2024

For example, you might use a bespoke CRM to improve workflows, improve customer interactions, make data-driven decisions, or streamline specific business operations. The key to custom CRMs is that you decide which of these features are important to your business. They do exactly what you need them to do.

Business Growth 26

Business Growth CRM Data Entry Predictive Analytics 26

SugarCRM

JANUARY 30, 2019

A LOT of professional services organizations turn to Sugar for their business operations, because of the flexibility, scalability and process-orientation of the system. ” In a business services model, the relationship IS your product in a lot of ways.

CRM 33

CRM Invoicing Legal B2C 33