Lumoa

APRIL 28, 2024

Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback. Security and Compliance Security and compliance are sometimes overlooked but necessary to consider to find the right platform.

Sentiment Analysis 78

Sentiment Analysis Compliance AI Social Media 78

Zendesk

JANUARY 18, 2024

Creating laws that emphasize transparency in AI can ensure compliance with legal requirements. With machine learning (ML) , AI should learn from its mistakes and improve over time, while businesses should take suitable corrective actions to prevent similar errors in the future.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

Comm100

AUGUST 8, 2023

Tailor-made interactions nurture customer loyalty, which can ultimately translate to new and repeat business. Streamlined Business Operations By taking over repetitive tasks, chatbot automation allows human agents to devote their skills to more complex and value-adding tasks.

Omnichannel 47

Omnichannel Machine Learning Social Media AI 47

Qualtrics

APRIL 13, 2021

That’s why today I’m excited to announce what Qualtrics has spent the past decade building - an end-to-end business operating system for experience management: the XM Operating System or XM/ OS. Our customers have shown us that experience management is as critical to their organizations today as CRM and HR management.

Machine Learning 49

Machine Learning Compliance Sentiment Analysis Government 49

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. AI chatbots offer multi-faceted benefits to companies looking to automate sales, customer communication, onboarding, and compliance functions. AI Chatbot and its Importance. Strong NLP Engine and ML Capabilities.

AI 52

AI Sales Artificial Intelligence ML 52

SurveySensum

MAY 14, 2024

Is your database the powerhouse of your business operations? By leveraging historical data, machine learning algorithms can provide forecasts that inform decisions across all departments, creating cohesion between IT operations and business objectives. It ought to be.

Predictive Analytics 52

Predictive Analytics Data Entry Invoicing Engineering 52

Comm100

OCTOBER 30, 2020

Comm100 offers iron-clad security and compliance, more than the industry standard (including for highly regulated sectors), so your customers’ sensitive information and business operations always remain safe. Thanks to machine learning and reasoning technologies, it can escalate the conversation to the right channels.

Technology 59

Technology Technology AI Artificial Intelligence 59