Customer Experience Management: An Exclusive Interview with Micah Solomon
SugarCRM
AUGUST 19, 2020
Instead of folding under the current crisis, they’ve turned their contact center (what they call their “Customer Loyalty Team”) into an “Ask Me Anything” brigade. Above and beyond, outside of your typical operating zone is “helping when you can’t help.”. Tell us more about this and why. Solomo n: Yes!
48 
Let's personalize your content