eglobalis

SEPTEMBER 11, 2024

By recognizing the integral role that employees play in CX, companies can create a more responsive, innovative, and customer-focused organization that consistently exceeds customer expectations. Share the article for your business network: Unlock true CX innovation by empowering your employees.

Innovation 451

Innovation CX Artificial Intelligence B2B 451

SugarCRM

OCTOBER 10, 2023

CRM software development has revolutionized business operations by providing a centralized platform to manage customer interactions, streamline sales processes, and improve overall customer satisfaction.

Business Operations 26

Business Operations CRM Social Media Customer Relationship Management 26

Zendesk

MAY 3, 2021

That is where Zendesk can not only meet this new demand but do so while exceeding customer expectations, turning detractors into advocates, and increasing retention. Our integrated messaging solution scales with your business as mobile users outshop the desktop. Manufacturing. How should manufacturers invest in CX?

CX 52

CX Entertainment Manufacturing Healthcare 52

Aquire

NOVEMBER 1, 2021

Being on social media isn’t optional for brands these days, your customers expect it. Keeping your existing customers is far more cost efficient than trying to acquire new ones. How your business operates and in what industry will dictate what makes most sense in terms of a structure. Leverage social media.

Social Media 98

Social Media Omnichannel Touchpoint Start-ups 98

Hodusoft

JULY 16, 2021

Many global companies are now focussing on ramping up their customer service business, due to a spike in demand. What are the essential tools used for managing customer expectations? Companies make customer interactions through two essential ways– call and contact centers. So what is driving this demand?

Contact Center 52

Contact Center Social Media CRM Omnichannel 52

SugarCRM

SEPTEMBER 17, 2024

Jayco Corporation and Jayco Adelaide are two companies operating in RV manufacturing and dealership industry, respectively. With a long history behind and serving the Australian market, both companies found themselves forced to change the approach they had to business operations at the beginning of the COVID-19 pandemic.

Manufacturing 26

Manufacturing CRM Innovation Sales 26

Hodusoft

FEBRUARY 22, 2024

The advent of IP PBX telephony systems has revolutionized the way MSPs run their business operations and provide customer support to their clients. Changing Customer Expectations A majority of clients expect high-quality, reliable, and cost-effective services from their MSPs.

Innovation 52

Innovation Technology Technology Gaming 52