Business Operations Customer Experience Michigan 
Comm100
SEPTEMBER 28, 2021
We’ll look at the challenges that led these organizations to change and the benefits they’ve seen through the adoption of new customer service channels and technologies. Lake Michigan Credit Union – Improving Member Support with Live Chat & Chatbot . Nate Knox, Applications Support, Lake Michigan Credit Union.
Comm100
FEBRUARY 9, 2021
Business Operations Manager at Fitbit Health Solutions. Read the full story here – Comm100 Live Chat Helps Canadian Blood Services Connect with Digital-First Customers. Lake Michigan Credit Union – Boosting member engagement. Today live chat is so valuable for the customer experience.”
Comm100
SEPTEMBER 22, 2021
In this article, the second in a series of four, we’ll continue our journey into digital transformation in customer service by looking at the best practices for adopting a digital transformation service strategy. This immediately allows you to reach customers that your competitors relying on phone support simply can’t.
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