Remove Business Operations Remove Customer Relationship Management Remove Invoicing
article thumbnail

4 Reasons Why You Need to Integrate CRM and ERP Systems

SugarCRM

CRM stands for Customer Relationship Management , and these platforms are designed to streamline front-office operations, especially customer interactions ERP stands for Enterprise Resource Planning, and these tools are designed to manage back-end operations like accounting, finance, inventory, and even HR.

CRM 26
article thumbnail

Five Factors to Consider When Choosing a Small Business CRM in 2020

SugarCRM

There comes a time when managing your client’s databases via thousands of spreadsheets, hopping from one system to another to find leads or customer data, or navigating amongst sales opportunities by checking scribbles on Post-it notes is no longer an option. With a two-way sync, new accounts and orders are integrated from CRM to ERP.

CRM 22
article thumbnail

The Power of All-in-One CRM: Aligning IT Leaders with Key Business Objectives

SugarCRM

An “All-in-One” CRM refers to a comprehensive Customer Relationship Management (CRM) system that combines multiple functionalities and features into a single software solution. It aims to provide a centralized platform for managing various aspects of customer relationships and business operations.

CRM 26