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The recent acquisition of sales-i by SugarCRM is a game-changer in CustomerRelationshipManagement (CRM) and Revenue Intelligence. This integration is not just about data, it’s about how your business can leverage this data to stay ahead in today’s fast-paced market.
In addition, it plays a key role in customerrelationshipmanagement. The term refers to a call center’s capability to resolve customer issues on the very first call, without requiring any follow-up. FCR provides insight into customer satisfaction and also helps in building customer loyalty.
CRM tools are a prerequisite for successful businessoperations in this new dynamic environment. As such, SugarCRM aims to deliver complex yet user-friendly solutions to business owners that aim to better manage their resources and enhance Customer Experience (CX). Who Uses SugarCRM?
Customerrelationshipmanagement (CRM) systems are increasingly important for business growth. That’s why custom CRM for businesses is tailored to meet your needs, unlike off-the-shelf solutions. The key to custom CRMs is that you decide which of these features are important to your business.
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