Remove Business Operations Remove Customer Relationship Remove Customer Relationship Management Remove Machine Learning
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SugarCRM & sales-i: A New Era in Revenue Intelligence

SugarCRM

The recent acquisition of sales-i by SugarCRM is a game-changer in Customer Relationship Management (CRM) and Revenue Intelligence. This integration is not just about data, it’s about how your business can leverage this data to stay ahead in today’s fast-paced market.

Sales 26
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The Evolution of Business Relationships: Not B2B nor B2C, but H2H

ECXO

While H2H emphasizes human connections, technology plays a pivotal role in facilitating these relationships at scale. For instance: Customer Relationship Management (CRM) tools can help businesses understand individual customer preferences and history, enabling personalized communication and offers.

B2C 52
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Dynamic Scripting: Crafting Personalized Conversations with Call Center Software

Hodusoft

Dynamic scripting, an ultramodern approach to call center scripting, stands out as vital, enabling the creation of customized interactions. Customer Data Integration Integrating with Customer Relationship Management (CRM) systems is like connecting puzzle pieces to create a complete picture.

CRM 59
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He aims to harness the collective intelligence of customer-centric thought leaders, using the collaborative platform to help business leaders understand how to create mutually beneficial customer relationships. Bruce Temkin – Experience Management (#XM) Visionary, Keynote Speaker, Co-Founder of CXPA.org.