Business Operations Customer Retention Manufacturing 
SurveySensum
DECEMBER 27, 2024
Acquiring new customers is essential for growth, but retaining your existing ones is not only more cost-effective – its a proven way to boost profits. In fact, by increasing the customer retention rate by 5% , businesses find that they can grow their profits anywhere between 25-95%.
Retently
AUGUST 23, 2023
As a result, B2B clients often feel a responsibility to provide feedback since it means optimizing their partnership and business operations. Thus, in B2B, NPS surveys become a channel for mutual growth, with businesses keen on leveraging them to communicate expectations and concerns.
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SugarCRM
SEPTEMBER 15, 2022
It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.
SugarCRM
MARCH 28, 2024
In today’s competitive business landscape, enterprises can no longer afford to operate without clear goals and strategies in mind. How can CRMs help manufacturing companies develop cohesive and effective sales and customer engagement strategies? We’ll be sharing some insights below.
Aquire
NOVEMBER 1, 2021
Other technology, cobrowsing for instance, can take things a step further, providing an interactive visual tool to help get customers unstuck when they encounter problems — with a tricky or confusing form, for example. Showing this kind of care helps ensure that the customer feels important and aids customer retention in the long term.
Gainsight
SEPTEMBER 25, 2024
Whether you’re a manufacturer managing complex machinery, a telecommunications giant serving millions of customers, or a financial services firm offering personalized advice, the principles of customer success apply. And this is just the beginning of our partnership with SAP.
Gainsight
SEPTEMBER 25, 2024
Whether you’re a manufacturer managing complex machinery, a telecommunications giant serving millions of customers, or a financial services firm offering personalized advice, the principles of customer success apply. And this is just the beginning of our partnership with SAP.
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