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Initially, in the late 20 th century, the industry was primarily involved in outsourcing non-core or additional business functions such as customer support and dataentry to offshore locations. This will further help in optimizing operations for better results.
Machine Learning (ML) Uses algorithms to analyze data, identify patterns, and improve performance or make predictions without being explicitly programmed. Then, pinpoint tasks that slow down your team, like manual ticket assignment or repetitive dataentry.
by analyzing buying trends across the customer base, underpinned by the data synergy between your ERP and CRM. ERP and CRM integrated together will help your company remain adaptable as market trends shift and evolve and your businessoperations expand and adjust.
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