Fonolo

MARCH 6, 2019

One of the greatest gifts you can give yourself in your education is exposure to some vital organizations that offer resources, events, and other educational pieces that will make you an expert in no time. Read on to learn about (and bookmark!) Learn more about it here. Don’t believe us? Check it out here.

Customer Service 102

Customer Service Contact Center Education Non-Profits 102

ProProfs

DECEMBER 4, 2017

In today’s competition-driven business environment, every company aims to develop a long-lasting relationship with the customers. According to Brandon Hall Group’s 2017 research , learning for non-employees accounts for over half of learning and over 50% of businesses have found enterprise learning efforts to be effective.

Non-Profits 89

Non-Profits Compliance Sales Start-ups 89

Customer Bliss

NOVEMBER 6, 2018

Bring in people with this expertise into your team, or barring that, educate your team on those skills so they can integrate those practices into your approach. How does the organization operate? Because often, what we need to be doing is making business process changes or improvements.

Hospitality 76

Hospitality Hospitality Non-Profits Direct Marketing 76

Comm100

MAY 20, 2022

Canadian Blood Services (CBS) is a non-profit organization that provides blood transfusion and transplantation services. TRU is a fantastic live chat example that showcases how higher education can meet students’ high digital support expectations. Business Operations Manager, Fitbit.

Customer Satisfaction 77

Customer Satisfaction Sales Education Compliance 77

Callminer

OCTOBER 11, 2018

With more than 15 years of experience in business, finance and accounting, Smitha is also responsible for implementing financial controls and processes. She is also responsible for organizational improvements and streamlining business operations that drive growth, increase efficiency, and bottom-line profit.

Contact Center 561

Contact Center Non-Profits Compliance Start-ups 561

SurveySensum

JULY 14, 2020

Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. LinkedIn : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132