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How to prioritize your CX budget

Zendesk

Health, wellness, and medicine took center stage this year as healthcare companies and hospitals faced enormous pressure to adjust to the changing nature of the pandemic. Media & Entertainment. The media and entertainment industries, however, still struggled in a difficult economy. Healthcare.

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Customer Experience in Times of Crisis: Covid-19

Confirmit

The global raise of Covid-19 has wreaked havoc and left a trail of confusion on every topic from business operations to toilet paper. I think we all can agree these are trying times. In the past few days, we’ve been getting a lot of questions from our clients on best CX practices in light of Covid-19.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

James Hardwick – Industry Director for Gaming, Media, Entertainment, and Software at Oracle. James has worked with both start-ups & top S&P 500 organizations, including co-founding a successful iGaming business that was successfully exited through sale to a U.K. LinkedIn : [link]. Website : [link]. Linkedin : [link] /.