5 Top Customer Service Articles of the Week 10-10-2022
Shep Hyken
OCTOBER 10, 2022
I like this article’s definition: ”Customer-centricity is a business approach where you prioritize your customer and place them at the heart of your business operations. ” My Comment: Customer Centricity is an often used yet misunderstood term. The goal is to offer positive experiences and build life-long relationships.”
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