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It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. Leading Industry experts are now seeing four key trends that are keeping manufacturers awake at night that must be addressed for organizations to successfully come to speed with new customer and market needs: Embracing digital transformation.
Artificial intelligence (AI) is set to transform businessoperations, across domains, in the next few years. Other industries, such as B2B, manufacturing, and engineering, leverage AI for workflow automation. Strong NLP Engine and ML Capabilities. AI Chatbot and its Importance.
In addition to these from proactive alerts, Sugar will leverage ML and AI to accelerate sales processes through guided selling playbooks, improve customer engagement through richer data segmentation and reduce cost to serve and time to resolution for customers.
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