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Customer Support Technology Gives Manufacturing Companies a Competitive Edge

TeamSupport

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. This industry is full of complex machinery and detailed processes.

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Driving Product Excellence and CX with Smart Technology Solutions

SurveySensum

Technology makes it all a bit easier these days. Smart Technology That Helps Drive Product Excellence for Your Customers The smart technology solutions you take advantage of not only help develop products that are successful but offer the very best when it comes to customer satisfaction. Lets dive in!

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4 Ways CRM Software Is Helping Manufacturers Create Operational Resilience

SugarCRM

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. As companies build up digital offerings and adapt human labor to new working conditions, forward-thinking companies emphasize building flexibility, resilience, and latency into their supply chain operations. Sustainability.

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How to prioritize your CX budget

Zendesk

Improving IT security, internal collaboration, offering customer service across multiple channels, and flexible technology are high priority touches for companies that have adapted to new workflows and processes. 70 percent anticipate having more budget to invest in CX technology in 2021. Manufacturing. Retail & Ecommerce.

CX 52
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A Complete Guide to Customer Engagement

Aquire

Use the right technology. One of the best ways to interact with customers and create engagement is by employing technology to help with the job. In this case, technology like live chat, or chatbots, can provide the information they need in real time. Don’t forget the human touch. Personalize, personalize, personalize.

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How Robotic Process Automation is Transforming the Workplace

Transcosmos

Technology has been transforming the workplace landscape over the years with a piece of innovation being added to make the process better. The industrial revolution had business owners build factories with a production line to speed up the manufacturing process.

Finance 52
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The Complete Guide to Outsourcing Business Services

CallCare

In modern business operations, outsourcing business services refers to the strategic practice of delegating specific business functions or processes to external service providers. Businesses can reduce expenses related to IT infrastructure, maintenance, and personnel by outsourcing to specialised providers.