Digital Transformation in Customer Service: 5 Inspirational Success Stories (Part 3 of 4)
Comm100
SEPTEMBER 28, 2021
We’ll look at the challenges that led these organizations to change and the benefits they’ve seen through the adoption of new customer service channels and technologies. Lake Michigan Credit Union – Improving Member Support with Live Chat & Chatbot . Nate Knox, Applications Support, Lake Michigan Credit Union.
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