Comm100

DECEMBER 16, 2024

Machine Learning (ML) Uses algorithms to analyze data, identify patterns, and improve performance or make predictions without being explicitly programmed. Natural language processing (NLP) NLP uses algorithms to analyze, interpret, and generate human language. Helps improve the quality of conversations by offering human-like responses.

Customer Service 52

Customer Service Sentiment Analysis AI Social Media 52

Hodusoft

SEPTEMBER 18, 2023

Various technological advancements such as Automation, Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) are being used in the industry to eliminate the chances of errors. This will further help in optimizing operations for better results.

Innovation 52

Innovation Artificial Intelligence ML Data Entry 52

Ameyo Callversations

MAY 19, 2022

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Strong NLP Engine and ML Capabilities. Nearly 56% of global firms have adopted AI within one or more functions, with the trend rapidly growing.

AI 52

AI Sales Artificial Intelligence ML 52

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. It can also be customized, making it easy for businesses to apply AI how they prefer. In addition to our core ML/AI capabilities, Zendesk AI delivers GenAI that includes: Generative AI for agents that supercharges agents’ skill sets.

AI 52

AI Machine Learning Artificial Intelligence ML 52

Zendesk

JANUARY 18, 2024

With machine learning (ML) , AI should learn from its mistakes and improve over time, while businesses should take suitable corrective actions to prevent similar errors in the future. Lush Cosmetic retailer Lush is vocal about ethical AI usage in its business operations.

AI 52

AI Artificial Intelligence Legal Machine Learning 52

SugarCRM

SEPTEMBER 15, 2022

If you look back over the last couple of years, the organizations that managed these challenges more seamlessly were the ones that had already embraced emerging technology-equipped Artificial Intelligence and Machine Learning (AI/ML) capabilities. Tools like Sugar Sell and SugarPredict , give leaders visibility into their sales data.

Manufacturing 26

Manufacturing CRM Artificial Intelligence ML 26

SurveySensum

JULY 2, 2023

Key Features Its Experience Intelligence (EI) platform uses AI and ML to analyze customer feedback from various sources. This allows you to accelerate your business operations without sacrificing security and compliance. As a result, it provides actionable insights into customer behavior and predictive analysis.

Customer Satisfaction 52

Customer Satisfaction Social Media Text Analytics Actionable Insights 52