20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them
Callminer
OCTOBER 11, 2018
The folks we interact with are more than happy to share their experience with friends, family, and on social media – and we do everything it takes to ensure that experience is a positive, efficient and successful one. Smitha Baliga @Tele_Direct. Employee engagement. Lead intake is a leading indicator. Jakub Kliszczak @CrazyCallApp.
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