Callminer
DECEMBER 17, 2019
This rise in market value can be attributed to the increased adoption of automated services in business operations along with innovations/advancements in AI.” In states like Florida, Arizona and Texas call centers are big employers; Texas alone has over 600 call centers with 250,000 employees.”
Fonolo
MARCH 6, 2019
With outfits in Georgia, Arizona, and Texas, it’s a professional organization providing knowledge and opportunities for service centers, call centers, and other business operations. The North American Customer Service Management Association is a must-follow for contact center professionals.
SugarCRM
NOVEMBER 16, 2023
Integrating your Support platform to a central CRM that gathers all customer information and data is, thus, critical to business success. Accelerated Operations for Global Businesses : Some businesses operate in different states, countries, or continents. Ensuring consistency across global operations is critical.
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