SurveySensum

JULY 12, 2019

Customer experience management is crucial for your business. In fact, if you ignore the significance of great customer experience in your business operations then you might have to pay a price by losing your customers. Future is demanding and present era is flooded with unstructured data from various online or offline sources!

Customer Retention 68

Customer Retention Customer Experience Management Customer Experience Unstructured Data 68

CommBox

JANUARY 18, 2024

Things we knew in 2023: Leveraging AI greatly increases the operational efficiency of your business – impacting everything from customer satisfaction to cost savings. Businesses of all sizes and across all industries need to find the best way to integrate AI technology into their daily business operations.

AI 98

AI Unstructured Data Engineering CRM 98

Callminer

SEPTEMBER 14, 2020

Monitor and track KPIs that lead to increased business growth. Bottom Line: The role of a business analyst is to streamline and improve the call center’s functioning, increase revenue and help scale business operations. They offer the capacity to conduct behavioral analysis of clients based on real-time data.

Compliance 182

Compliance Unstructured Data Non-Profits Technology 182

Customer Experience Matrix

MARCH 13, 2017

The paper also covered broader trends including: Unstructured data, which they saw as a potentially bottomless source of insight. What’s interesting is they didn’t suggest many operational uses for it. By contrast, traditional corporate data management is almost exclusively about business operations.

Unstructured Data 48

Unstructured Data Artificial Intelligence Customer Experience Gaming 48

InteractionMetrics

JULY 10, 2023

It overly inflates expectations and distracts from the precise way ML will improve business operations,” writes Eric Siegel in the Harvard Business Review. Unstructured data is invaluable for understanding customers’ feelings and thoughts, but only if your analysis respects the nuances. It depends.

Unstructured Data 40

Unstructured Data B2B AI Customer Experience 40

SurveySensum

DECEMBER 24, 2024

Analyze customer sentiments and extract actionable insights from unstructured data with SurveySensums AI-enabled text and sentiment analysis! Multilingual Support: Essential for businesses operating in diverse regions. Get a Live Demo Free Forever No Feature Limitation No Credit Card Required Sign Up For Free 8.

Sentiment Analysis 52

Sentiment Analysis NPS AI Start-ups 52

Fonolo

NOVEMBER 17, 2020

Gamification guides and reinforces high-value activity by capturing employee performance data and, in turn, using that data to motivate them with rewards and points. According to Gartner, by the end of 2015, more than 40% of the top companies will be using gamification to transform their business operations.

Contact Center 176

Contact Center CX Social Media Omnichannel 176