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Business Services

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DMG Consulting Releases 2022 – 2023 Cloud-Based Contact Center Infrastructure/Contact Center as a Service Product and Market Report

DMG Consulting

DECEMBER 7, 2022

DMG Consulting Releases 2022 – 2023 Cloud-Based Contact Center Infrastructure/Contact Center as a Service Product and Market Report. Who: DMG Consulting LLC, a leading provider of contact center, back-office, and real-time analytics market research and consulting services. MEDIA ALERT.

Contact Center

Contact Center Artificial Intelligence Omnichannel Innovation

DMG Consulting Releases 2024 – 2025 Conversational AI Solutionsfor the Enterprise Report

DMG Consulting

SEPTEMBER 6, 2024

These offerings include virtual assistants (VAs), real-time guidance (RTG), intelligent business automation/ workflow, transcription, and automated post-interaction summarization capabilities that are designed to assist live agents.

AI Contact Center Artificial Intelligence Innovation

CRM Strategy Meets the Demands of Working Remote

SugarCRM

JULY 28, 2022

Customer service organizations have long been transforming their operations to a remote-work, digital-first mindset. Online communities, knowledge bases, omnichannel contact centers, and other customer engagement tools barely hit a speed bump as so many of us now work from home.

CRM

CRM E-commerce B2B Omnichannel

Webinars

Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

From Start to Scale: Driving Growth Through Seamless Payments Implementation

MORE WEBINARS

Tech Customer Success

DMG Consulting Releases 2022 – 2023 Cloud-Based Contact Center Infrastructure/Contact Center as a Service Product and Market Report

DMG Consulting Releases 2024 – 2025 Conversational AI Solutionsfor the Enterprise Report

CRM Strategy Meets the Demands of Working Remote

Webinars

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