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Health matters: Store and process healthcare data in a HIPAA-compliant manner using Intercom

Intercom, Inc.

From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy.

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20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

Bryan Weinstein is the VP/Business Development and Chief Compliance Officer for Call 4 Health , a medical call center headquartered in Delray Beach, FL, with two additional call centers in Spring Hill, TN and Linthicum Heights, MD. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Have the best technology – Finicky technology that makes day-to-day functions difficult, adds to the frustration and takes up far more time and man-power than most realize. HEG uses proprietary technology, like EduMaximizer, to deliver targeted enrollment leads to for-profit and nonprofit education clients. Too many portals…”.

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What is a customer data platform?

Intercom, Inc.

Gartner describes a CDP as “a marketing technology that unifies a company’s customer data from marketing and other channels to enable customer modeling and to optimize the timing and targeting of messages and offers.” This relates to another reason why having a customer data platform is important: compliance.

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Why do Universities & Colleges Choose Comm100 Live Chat?

Comm100

The likes of McMaster University, Montgomery College, and California State University have turned to Comm100 Live Chat to help them achieve this. Security & compliance . Comm100’s complete security compliance is one reason why many universities and colleges choose to use its live chat software.

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ChatGPT in Higher Ed: Maximizing Benefits and Managing Risks

Comm100

While many future applications for this technology have yet to be imagined, higher education is an area that has already been impacted by ChatGPT. However, while ChatGPT has created a stir thanks to its remarkable capabilities, it’s also important to understand the risks and issues that can come with this new technology.

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Benefits of Virtual Fitting Rooms for Ecommerce CX

Retently

By blending cutting-edge technology with customer needs, VFRs are solving a long-standing problem in ecommerce: How do you help shoppers feel confident in their purchase without a physical try-on? The rise of technologies like augmented reality (AR) and artificial intelligence (AI), making VFRs more accurate and accessible than ever.

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