My Understanding of AI in CX so Far. Things Could Change!
CX Accelerator
JANUARY 7, 2019
When my only option was a manual transmission, my parents just sort of cut me loose on the streets of Rancho Cucamonga, California to learn to drive (Yes, I already had my driver’s license but on an automatic transmission). Conclusions I recently wrote an article for ICMI with technology upgrades for contact centers to consider in 2019.
Let's personalize your content