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Expansion Selling: A Proactive Data-Driven Strategy Framework

CSM Practice

Irit is frequently featured in podcasts , books , and industry events as a subject matter expert on customer success operations and strategy. In 2014, Irit founded CSM Practice , an international consulting firm providing strategy and technology services. Driving Customer Centricity with Data: [link].

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CSM Team Performance Metrics That Matter

CSM Practice

Customer advocacy is no doubt crucial to gaining new customers in both services and technology companies. Advocates occur naturally but it is the job of the customer success team to promote advocacy among your successful customers. The company was founded in 2014 and is headquartered in Sunnyvale, California.

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Customer Success Team Performance Metrics That Matter

CSM Practice

Customer advocacy is no doubt crucial to gaining new customers in both services and technology companies. Advocates occur naturally but it is the job of the customer success team to promote advocacy among your successful customers. The company was founded in 2014 and is headquartered in Sunnyvale, California.

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Customer Success Team Performance Metrics That Matter

CSM Practice

Customer advocacy is no doubt crucial to gaining new customers in both services and technology companies. Advocates occur naturally but it is the job of the customer success team to promote advocacy among your successful customers. The company was founded in 2014 and is headquartered in Sunnyvale, California.

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Building a Proactive Data-Driven Customer Success Engagement

CSM Practice

Irit is frequently featured in podcasts , books , and industry events as a subject matter expert on customer success operations and strategy. In 2014, Irit founded CSM Practice , an international consulting firm providing strategy and technology services. 3 New Customer Onboarding Best Practices: [link].