Intercom, Inc.

SEPTEMBER 15, 2021

In this era of ever-increasing digital disruption and innovation, category design can be the ultimate business strategy for brands wishing to stand out from the crowd. It’s called Play Bigger, How Rebels and Innovators Create New Categories and Dominate Markets. And luckily for us, you literally wrote the book on this stuff.

Sports 205

Sports Start-ups CXM Innovation 205

Sprinklr

SEPTEMBER 27, 2021

This allows me to bring my best, most authentic self to my fellow Sprinklrites each day as we strive to make our clients happier in an ever-changing digital-first world.” – Brad Page, Implementation Consultant, Northern California. “Sprinklr is pioneering a new and exciting software category.

CXM 83

CXM CRM Sales Innovation 83

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132