Remove Case Management Remove Customer Survey Remove Sentiment Analysis
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Closed-Loop Customer Feedback: How to Drive Real CX Results

PeopleMetrics

Technology automatically alerts manager if follow-up action is needed. Use your survey tools to determine which surveys will be flagged and sent to managers for review. When exploring CX survey tools, review automation features and ensure you can set alerts and send out surveys when customers take specific actions.

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Top 15 Qualtrics Competitors & Alternatives of 2025

SurveySensum

Customizable survey editor with DIY capabilities Survey sharing and gathering via multiple channels Advanced and AI-enabled text and sentiment analytics Advanced and analytical reporting capabilities Role-based analytical survey dashboards Real-time ticketing management $99 per month 4.6 (5) 5) Promoter.io