Gainsight

NOVEMBER 16, 2022

The Insider Growth Management Platform (GMP) helps digital marketers drive growth across the funnel from a unified platform powered by artificial intelligence (AI) and machine learning (ML). ReviewPro is an end-to-end guest experience platform that serves the global hospitality industry. . That’s the full experience!

Artificial Intelligence 52

Artificial Intelligence ML Machine Learning Hospitality 52

PeopleMetrics

FEBRUARY 12, 2018

High-end hospitality companies have owned the CX space for years because they maintain this mindset that every touch point they have with a customer has to be excellent. Here's the secret though - high-end hospitality's mindset can (and should) be applied to every industry - it's the way of the future. Sean holds a Ph.D.

CX 63

CX Hospitality Hospitality CEM 63

PeopleMetrics

JANUARY 28, 2021

And not just following up - managing it through a specific process that we call "case management" that we've always had in our product. Sean: Yeah and I'd say that this phase of the customer experience world has really shifted into text analytics, machine learning, you know, analytics on the fly within the platform.

CX 62

CX Pharmaceutical Start-ups Text Analytics 62

Lightico

APRIL 3, 2025

Major retailers and warehouse operators (for instance, Amazons vast fulfillment centers or big-box chains) hire tens of thousands of hourly workers annually, many in high-turnover positions an environment ripe for I-9 mistakes if not tightly managed. forgetting to keep a copy of the documents, which is required if using remote exam).

Compliance 52

Compliance AI Government Agriculture 52