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CX Leaders: You’re on the Precipice of Innovation

Execs In The Know

Acceptance is a pivotal milestone for employees, their experience at work, and their ability to help you innovate. All these concerns provide executives with opportunities for innovation. Employees, with their refreshed outlook, will feel inspired to share ideas. How do you tap into this opportunity? Movement along the K?bler-Ross

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SugarConnected on Tour 2022: Building a Customer-Centric Culture—One Stop at a Time

SugarCRM

The pandemic opened Pandora’s box: it taught us that in innovation terms, we could leap forward five years in five days when we have to. This behavioral change is not elastic—it’s been a permanent move powered by digital innovation. The pace of CX and business, in general, is unprecedented.

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