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3 Ways Resiliency Helps Companies Shift Back

1 to 1

TTEC’s webinar, Shifting Back: How to prepare for what’s next in the contact center , discussed the innovations needed to build a long-term digitally resilient organization. For the foreseeable future, there will be less density in physical centers and decreased reliance on real estate. Innovate one step at a time.

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SugarLive: What It Is and What It Means for You

SugarCRM

When a business excels at customer communication, it provides a platform for answering questions, managing complaints, showing industry expertise, and keeping customers informed. SugarCRM offers an excellent tool to help your business manage customer communication, and it’s called SugarLive. What Is SugarLive? SugarLive Features.