Case Management ML Predictive Analytics 
Zendesk
FEBRUARY 28, 2023
Contexer uses a combination of AI/ML and predictive analytics to get your customers the right help center resources. Loopy can easily integrate with Zendesk to capture the ticket ID and connect it to the case management tool–so you can relate the ticket with the agent effort score and feedback provided by the agent.
SugarCRM
DECEMBER 17, 2024
Apart from standard sales automation features, Premier users also benefit from sales intelligence capabilities, advanced forecasting & analytics, productivity tools, and enhanced support. The Dynamics solutions leverage predictive analytics, feature customer journey mapping capabilities, and provide real-time sales insights.
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