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Contexer uses a combination of AI/ML and predictiveanalytics to get your customers the right help center resources. Loopy can easily integrate with Zendesk to capture the ticket ID and connect it to the casemanagement tool–so you can relate the ticket with the agent effort score and feedback provided by the agent.
Apart from standard sales automation features, Premier users also benefit from sales intelligence capabilities, advanced forecasting & analytics, productivity tools, and enhanced support. The Dynamics solutions leverage predictiveanalytics, feature customer journey mapping capabilities, and provide real-time sales insights.
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