SurveySensum

NOVEMBER 11, 2021

Moreover, the teams’ guide you on which touchpoints to capture feedback on and which metric is suitable for your objectives such as NPS, CES, CSAT, train you or your teams on how to close the loop and guide you on how to combine business data and CX data to get buy-in from your management to take action. Text Analytics.

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Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

SurveySensum

APRIL 21, 2023

In addition, users can track metrics like NPS, CES, and CSAT and gain valuable insights into the areas to focus on and improve. Text Analytics: SurveySensum uses AI-driven sentiment analysis to help understand the emotions behind the open-ended responses. Therefore it helps improve customer satisfaction.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SurveySensum

NOVEMBER 22, 2024

Customizable survey editor with DIY capabilities Survey sharing and gathering via multiple channels Advanced and AI-enabled text and sentiment analytics Advanced and analytical reporting capabilities Role-based analytical survey dashboards Real-time ticketing management $99 per month 4.6 (5) 5) Promoter.io

Text Analytics 52

Text Analytics Sentiment Analysis NPS Actionable Insights 52

SurveySensum

APRIL 23, 2025

In addition, users can track metrics like NPS , CES, and CSAT and gain valuable insights into the areas to focus on and improve. AI Text Analytics Software : SurveySensums AI-powered text analytics uncovers emotions behind open-ended responses, giving you deeper insights into customer opinions and improving overall experience strategies.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52