5 Simple Ways to Conquer “Closed Loop” Feedback
Qualtrics
JULY 18, 2019
Use technology. We love what the Qualtrics XM Institute had to say about using technology to close the loop with customers in Operationalizing XM : “…companies should automate and manage a closed-loop process using tools such as ticket management, status updating, and tracking.”. Here are a few ideas.
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