Gainsight

OCTOBER 7, 2019

Before we ushered in the “Age of the Customer,” the primary drivers of business growth was sales and marketing, and the systems companies had in their tech stack was CRM, Marketing Automation and Case Management solutions. But today, that’s no longer enough for SaaS business models who want to succeed.

Healthcare 13

Healthcare Real Estate Education Innovation 13

1 to 1

MAY 19, 2020

When strategizing the future of your distributed workforce, consider: Real estate needs and costs On-demand technology enablement and security Blending virtual and brick-and-mortar attributed staff. For the foreseeable future, there will be less density in physical centers and decreased reliance on real estate.

Real Estate 26

Real Estate Contact Center Innovation Case Management 26

SugarCRM

NOVEMBER 27, 2020

On the left side (which takes up about 1/3 of the screen real estate) is the primary communication panel — this is where requests for live chats and calls come in and can be accepted and viewed. SugarLive Features. Visually, SugarLive is comprised of two sides, which are viewed simultaneously on your screen.

Real Estate 26

Real Estate Machine Learning Start-ups Customer Service 26