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I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. CEM in Telecoms. Denver, Colorado. Where am I speaking ? May 3 – 4, 2016.
CEM 10th Annual Customer Experience Management in Telecoms Summit April 10 – 12, Vienna. CEM 7th Annual Customer Experience Management Banking Summit April 10 – 12, Vienna. The Six Sigma White Belt Training Workshop was the HIGHEST rated program of the 2013 & 2014 Annual Conferences held in Scottsdale, AZ and Colorado Springs, CO.
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