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SurveySensum Platform Overview SurveySensum is an AI-enabled customerexperiencemanagement platform that provides users with end-to-end CX solutions from creating surveys to analyzing data and taking relevant and prioritized action, impacting their bottom line and transforming feedback into revenue.
Qualtrics Allows closed-loop follow-ups Collect data from different sources Generate real-time insights into CX Contact to know the pricing details 4.4 GetFeedback All-in-one customer feedback tool Easy integration with APIs and third-party tools Real-time feedback management Contact to know the pricing details 4.5
The idea of designing great experiences even BEFORE they reach customer service would change my whole outlook on service. Jeanne Bliss has a wonderful section in Chief Customer Officer 2.0. Omni-channel unstructured customer feedback makes things even more challenging. CX is can be very lofty and generic.
Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customerexperience end up looking for the best alternative to SurveyMonkey. . Great customer support. Customer Feedback. Voice of the Customer Tools.
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