Remove Close the Loop Remove Hospitality Remove Text Analytics
article thumbnail

Qualtrics vs SurveyMonkey: A Detailed Comparison for 2025

SurveySensum

The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc. Qualtrics provides advanced data analysis tools, including text analysis, statistical modeling, and AI-driven insights. Close the Loop Detractors are inevitable in surveys.

article thumbnail

3 reasons why you should collect and analyse customer feedback in real time 

Lumoa

Use text analytics (find out more about text analytics here ) in order to prioritize and decide on improvements in timely manner. Close the loop Another crucial point is that a long customer feedback cycle will most likely damage your response rates. What is real-time customer feedback?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unlocking Insights: How to Calculate CSAT Score?

SurveySensum

A score of 35 can be a good score for the hospital industry but not a good score for the retail industry. After this, you can analyze the gathered feedback with SurveySensum’s Text Analytics Software. Now that you’ve calculated your CSAT Score, it’s time to understand if you have a good CSAT score or not.

article thumbnail

Qualtrics vs SurveyMonkey: A Detailed Comparison for 2025

SurveySensum

The solution works best for industries like Education, Healthcare software, Technology, Retail , Financial Services, B2B, Travel, Hospitality, etc. Qualtrics provides advanced data analysis tools, including text analysis, statistical modeling, and AI-driven insights. Close the Loop Detractors are inevitable in surveys.